FAQs

Please take a moment to read our most commonly asked questions. We're always available to answer your questions and encourage you to contact our office if you have a question that is not answered below.

Q: What is a Pediatrician?
A:
A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Q: Can I meet my pediatrician before my baby is born?
A:
Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our doctors. During this visit, we will answer any questions that you have about our practice or your new child. Visit our expectant parent's page for more information.

Q: How often should my child see the pediatrician?
A:
Your child should not only see the pediatrician for an illness. It is also important to schedule well-child-care exams regularly, beginning in infancy. Also called well-care visits or checkups, these routine examinations provide the best opportunity for the doctor to observe the progress of your child's physical and mental growth and development; to counsel and teach parents; to detect problems through screening tests; to provide immunizations, and to get to know one another. Well-care visits are strongly recommended as part of preventive pediatric care.

Well-child visits are also a good time for parents to raise questions and concerns about a child's development, behavior, nutrition, safety and overall well-being.

The American Academy of Pediatrics recommends this schedule for routine well-care visits:

  • within 2 days after discharge
  • 1 month
  • 2 months
  • 3 months
  • 4 months
  • 5 months
  • 6 months
  • 7 months
  • 9 months
  • 12 months
  • 15 months
  • 18 months
  • 24 months
  • 30 months
  • 3 years
  • And once every year thereafter for an annual health supervision visit that includes a physical exam as well as a developmental, behavioral, and learning assessment.

Q: What is the best way to schedule an appointment with your office?
A:
You can schedule an appointment by calling our office during regular business hours, or by requesting an appointment online.

Q: Is your office accepting new patients?
A:
Yes, we always welcome new patients. Contact our office for additional information or request an appointment.

Q: Why does my child need to receive vaccinations?
A:
Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to the American Academy of Pediatrics, vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. If you're apprehensive about vaccinations, please do not hesitate to contact our office.

Q: Do I need to bring my insurance card to every visit?
A: Yes, your insurance card is needed to keep your account up to date and accurate.

Q: Will there be a co-pay for every visit?
A: This depends on your insurance company.  You should check with your them regarding co-pays on well visits. We also charge an administration fee if a co-pay is not paid at the time of service. 

Q: Should I come early if I am a new patient?
A: Yes, please come 10-15minutes early. This will facilitate a timely visit with your physician.

Q: What do I need to bring for my newborn visit?
A: Please bring any information and paperwork that was provided by the hospital where your baby was born.  Also, please download our new patient forms, fill them out and bring them to your first visit.

Q: What if I do not have my newborns insurance card yet?
A: Make sure you have informed your insurance company of the baby’s birth. We can use the guarantors ID # for the first 30 days. Remember that you are responsible for all costs if you do not enroll your newborn in your plan.

Q: What should I do if my child is admitted to the hospital?
A: Let us know so that we can communicate with the treating physicians and help coordinate your child's care.  You should alsocontact your insurance company within 24 hours.

Q: Will I need a referral if the doctor sends my child for tests or to see a specialist?
A: Each insurance policy has different requirements. Call your insurance company for more information.  Obtaining referrals is time consuming for our staff and we have many requests. Please request referrals at least 72 hours before your appointment. 

Q: What if I am going to be late for my appointment?
A:
 Please call our office if you are going to be late or cannot keep your appointment, the phone staff can assist you with rescheduling if necessary.  We require 24-hour notice for cancellations.  A $25 fee will be charged for appointments cancelled on the same day or for no shows.

Q: Why is it important for a provider from your practice to be listed as my primary care physician (PCP)?
A:
 If your insurance requires a PCP and one of our providers is not listed, this may result in the charges being denied by your insurance and you being responsible for all dates of service. 

Q: How do I know what is covered under my insurance plan?
A:
 Most insurance plans have a website that you can access or you can call the customer service number located on the back of you ID